Get to know your Beaklet.
Choosing one. Filling one. Getting the ink flowing again. Here are a few useful things to know.
Orders & delivery
Finding your order and knowing what happens next.
◇Your Beaklet & the first page
Choosing, filling, writing and caring for your Beaklet.
◇Returns & warranty
Help when something is not quite right.
◇About Beaklet
The bird, the stories and a few other questions.
Your Beaklet & the first page
How does a Beaklet write?
A Beaklet is a refillable writing instrument. Ink flows from the converter through the feed to the nib, then onto your page.
If this is your first Beaklet, the filling and care guide below will help you get started.
What comes in the box?
Each box includes your Beaklet and ink.
Which edition should I choose?
Start with the one that catches your attention. Each edition carries its own story through its colours and inspiration. Open the product page to explore the design and check its writing options.
You might recognise a place. You might simply like the way two colours sit together. Both are good beginnings.
Which nib should I choose?
Every Beaklet comes with a choice of two nib grades: Fine (F) and Extra Fine (EF). A finer nib makes a narrower line; a broader nib leaves a wider one. Your handwriting, paper and ink also affect how the line looks.
If you are unsure, tell us how you like to write. We will help you understand the available options.
What ink should I use?
Use ink made for refillable writing instruments with a nib and feed. Other inks can clog the feed and interrupt the flow.
When changing ink colours, clean the Beaklet first so the old ink does not mix with the new one.
Can I use cartridges?
Please check the compatible cartridge format listed for your edition. Cartridges and converters need to fit the Beaklet correctly. If you are unsure, ask us before choosing a refill.
Let’s get some ink flowing.
- Unscrew the barrel. Hold the grip section and twist the barrel anticlockwise.
- Remove the converter. Gently pull out the converter from the back of the nib section.
- Fill with ink. Dip the nib fully into the ink bottle. Turn the converter knob until it fills with ink.
- Reattach the converter. Push the converter firmly back into place. Screw the barrel back on.
- Give it a moment. Let ink reach the nib, then try a few light strokes on paper. Avoid pressing hard.
Not writing yet? Give it a moment. Some beginnings take a little longer.
Cleaning and storage
When should I clean it?
When changing ink colours, after the Beaklet has been unused for a few weeks, or when the writing becomes dry or uneven. A rinse can help clear dried ink from the feed.
How do I clean it?
Remove the converter or cartridge and empty any remaining ink. Flush the nib section with room-temperature water until it runs clear.
If ink has dried inside, soak the nib section in clean water for a few hours, then rinse again. Shake off excess water gently and let the section dry on a soft cloth before refilling.
Avoid hot water, alcohol, bleach and household cleaners.
How should I store it?
Keep the cap on when you are not writing. For a longer break, clean the Beaklet and store it empty, dry and capped.
When carrying it, keep the nib pointing up where possible. Your pockets will appreciate the consideration.
The Beaklet is skipping or feels scratchy. What should I do?
Check that it has ink and try a light touch on the page. If the Beaklet has been unused or the flow is uneven, clean the nib section and refill it.
If the problem continues, contact us with your order details and a description of what is happening. Avoid bending the nib or attempting a repair yourself.
Orders & delivery
Where can I buy a Beaklet?
You can buy directly from the official Beaklet website and at our in-person activations. Details of an activation will state where to find us.
When will my pre-order be dispatched?
Pre-orders will be dispatched within 10-12 days from the pre-order.
Where do you deliver, and how long does it take?
We currently deliver across India. Once dispatched, orders are typically delivered within 4-7 business days, depending on the delivery location.
How much is shipping?
Free shipping is available on all orders. Cash on delivery orders carry a ₹50 convenience fee.
How can I track my order?
You will receive order and tracking updates through WhatsApp and email.
If you need help finding your order, contact us with your order number.
Can I change or cancel an order?
Orders can be cancelled until they have been shipped. Once an order has been dispatched, cancellation will no longer be possible.
Contact us with your order number and the change you would like to make.
Can I send a Beaklet as a gift?
Yes. Gift wrapping and a card are available for ₹100 per Beaklet. Choose “Make this a gift” on the product page and add a note for the recipient.
Returns & warranty
Can I return my Beaklet?
Returns can be requested within 7 days from the date of delivery, subject to the applicable return conditions.
Use the return request form to tell us what happened.
Something arrived damaged or incorrect. What should I do?
Any damaged or defective Beaklet must be reported within 7 days of delivery.
Please contact us with your order number, a description of the issue and clear photographs of the Beaklet and packaging. We will review the details and guide you through the next steps.
Does my Beaklet come with a warranty?
Beaklets do not come with a warranty. However, if you encounter any issues with your Beaklet, we will be happy to assist and resolve the issue.
How do I get help with an issue?
Send your order number or proof of purchase, a brief description of the issue, and clear photographs where useful. We will review the details and explain the next steps.
About Beaklet
Why the Hornbill?
We found a small resemblance between a bird’s beak and the nib of a writing instrument. It stayed with us. The Hornbill became part of our design and the curious character at the heart of our story.
Why are Beaklets inspired by cities?
Places leave us with more than photographs. A colour, a rhythm or a way of noticing can stay with you long after you leave. Your Beaklet carries some of those stories, ready for the ones you will add.
Still have a question? We’re here to help.
Ask us